Listen

"It's kind of fun at my age to go back and talk to business school people. I tell them, 'I can summarize everything you need to know to lead a major corporation. Are you prepared to write this down?' And then they get all ready. I tell them I can summarize how I succeed as a leader: Listen to your employees, listen to your customers, shut the f--- up, and do what they tell you."

~John Legere (T-Mobile US CEO)