Yo! Passport Canada! Get your act together!

1. Need to renew passport.
2. Decide to save time and effort and try online passport application.
3. Fill in all required information.
4. Print completed document as instructed.
5. Run around to obtain signatures.
6. Bring pictures and passport forms to government office.
7. Wait in line almost 2 hours.
8. At your turn, see government employee.
9. Get rejected - form is last year's. Was replaced with new form 2 weeks ago.
10. Get told not to bother trying to get form from Post Office, it's too old too.
11. Get new version of form in hard copy only from employee after much grovelling.
12. Go home.
13. Contact passport people who support online application method - explain that online form is obsolete.
14. Get told (in essence) "Sucks to be you".
15. Go back to step 3.