Monday, June 15, 2009

Express elevator to hell

American Express' policy on levying a finance charge on any balance where no payment is made also applies to negative balances.

"So you dinged me for carrying a balance and not making a payment, even though it was a negative balance?"

"Right, even negative balances."

"Was I supposed to submit a payment for zero dollars? I didn't owe anything."

"I realize that. It's just our policy."

1 comment:

Anonymous said...

I vote for submitting zero dollars via electronic mail. Ya think? R